Privacy Policy
Last Updated: 2026
CTG Care ("we," "us," "our," or "Company") operates the website ctgcare.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit forms, we may collect your name, email address, telephone number, and other contact details.
- Technical Information: We automatically collect your IP address, device type, browser type, operating system, and pages visited.
- Cookies: We use cookies and similar tracking technologies to enhance your experience and track user behaviour.
- Usage Data: We collect information about how you interact with our content, including click-through rates and time spent on pages.
How We Use Information
We use collected information for the following purposes:
- Conducting web analytics and understanding user behaviour
- Affiliate tracking and commission verification
- Improving website functionality, content, and user experience
- Sending newsletters and promotional communications (with your consent)
- Detecting and preventing fraud or abuse
- Complying with legal obligations
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Necessary for website functionality.
- Analytics Cookies: Used to analyse site performance (e.g., Google Analytics).
- Affiliate/Tracking Cookies: Used to track referrals and commissions from partner casinos and betting sites.
- Marketing Cookies: Used for retargeting and advertising purposes.
You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect website functionality.
Third-Party Links
Our website contains links to third-party casinos, betting sites, and affiliate partners. We are not responsible for the privacy practices, content, or policies of external websites. When you click on affiliate links and visit partner sites, you are subject to their respective privacy policies. We recommend reviewing their policies before providing personal information.
Your Rights
Under UK and EU data protection law (including the UK GDPR and Data Protection Act 2018), you have the following rights:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data (subject to legal exceptions).
- Right to Restrict Processing: You can restrict how we process your data.
- Right to Data Portability: You can request your data in a portable format.
- Right to Object: You can object to processing for marketing and analytics purposes.
To exercise these rights, contact us using the details provided below.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Generally:
- Personal information from contact forms is retained for up to 3 years or until no longer needed.
- Analytics and usage data is retained for up to 26 months.
- Cookie data is deleted according to each cookie's expiration date or your browser settings.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about our privacy practices, please contact us:
Email: privacy@ctgcare.co.uk
Website: ctgcare.co.uk
We will respond to your enquiry within 30 days of receipt. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.